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Have questions before booking? Check our FAQs below for the answer!

FAQs

  • Check out our provider profiles:

    McKenzie Caldwell, MPH, RDN

    Kristen Carney, MS, RDN

    Natalie Ostrowski, MPH, RDN, IBCLC (see Natalie for lactation!)

  • While our practice is based in Charlotte, NC, we’re a team of virtual dietitians, so we’ll see you via video appointment with our secure telehealth platform.

  • If you live in a different US state or territory, then yes! We are licensed in multiple states. We are able to see patients residing in Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Maryland, Maine, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, Nevada, North Carolina, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming. Contact us if you live in an unlisted state and we’ll let you know if we will be able to accommodate you or provide a referral to a trusted colleague.

    We are unable to see patients who live outside of the United States.

  • Yes! We accept BCBS and Aetna insurance, and many of our patients have unlimited visits with no copay.

    Click here for directions on checking your nutrition counseling benefits.

  • Most of our insurance patients have a $0 copay, but it’s important that you check with your plan directly. See above for directions. If you will be paying privately, you can see our private pay rates on this page. We accept HSA/FSA and can offer superbills for you to submit out of network claims.

  • We see adult patients for reproductive health concerns including

    • male and female infertility

    • missing periods/hypothalamic amenorrhea

    • PCOS

    • PMDD

    • endometriosis

    • fibroids

    • adenomyosis

    • gestational diabetes

    • pregnancy

    • postpartum

    • lactation difficulties

  • We see adult clients for a non-diet, body positive approach to a variety of reproductive health conditions (see above).

    We do not offer weight loss diets, and instead help our clients focus on strategies to improve body image and work towards true self care without diet culture.

    Click here to read more about our approach.

Can’t find the answer to your question above? Have another concern? Click here to contact us with your inquiry and we’ll get back to you ASAP.

Established/returning clients, please contact your clinician directly if you have issues with online appointment requests.